Google Cloud has said that services are recovering after a “power event” at its UK cloud site caused an outage affecting UK banks, businesses and the courts.
The company, one of a few large cloud computing firms whose infrastructure and services underpin many online platforms, reported an “issue with multiple services” at its London data centre complex “europe-west2.”
Revolut, Lloyds Bank and HSBC confirmed disruption to some services on Tuesday morning, after thousands of reports of problems were raised by users online.
According to BBCNews while the banks did not directly link the issues to the Google Cloud outage, the company has apologised “to all who are affected by the disruption”.
A host of popular British platforms and services appeared to have been affected during Tuesday’s outage – with customers flagging issues with sites including Royal Mail, DPD and e-bike service Forest.
The HM Courts and Tribunals Service also said it was aware of an issue affecting the video platform used for remote hearings.
Banks appeared to be among the most badly affected, with customers reporting problems ranging from being unable to access funds abroad to struggling to complete a property purchase.
Rachael Ellen, 25, a Revolut customer from Glasgow, told BBC News she was left unable to access her money.
“Today I was unable to pay for my parking at a shopping centre because my Revolut account wasn’t working properly,” she told the BBC.
